Terms of use

The website «www. pphair.gr “is an electronic commercial store selling products and services via the Internet (hereinafter referred to as” electronic store “or” website “) created and operated by the sole proprietorship under the name” MARIA BRANI “, based in CHALKOKONDYLI 13, ATHENS 10432 , and is legally represented, with Α.Φ.Μ. 036991311 and D.O.Y. A ATHENS, e-mail address pandp @ otenet . gr , telephone line of the online store: 210 5237170, 2105237613.

P & P brand wigs and accessories which can be found at www. pphair . gr . Any user who enters and trades or uses the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he is limited to visiting only the store or places and orders and sells products and services) is deemed to agree and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

 

GENERAL TERMS

 

Terms of use

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

 

Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

 

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the non-availability in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are”. In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party for reasons related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it.

Although the COMPANY makes every effort to prevent viruses from appearing on the Website and the Application, it does not guarantee that their functions will be uninterrupted or free from any errors and viruses and is not responsible in any way, civil or criminal, for any loss (positive or negative, which, indicatively and not restrictively, may consist of data loss, lost profits, monetary satisfaction, etc.) that may be suffered by a User or customer of the website or application or a third party, due to the operation or not or the use of the Website or the application or any inability to provide services and / or information available from it and / or from any unauthorized interventions of Services and / or information available through it.

 

Intellectual property rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts , etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the P & P brand wigs and accessories or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected from the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties.

 

Personal Data – Confidentiality of Transactions

The details of the users (name, profession, email address, home address, landline, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as hereafter, will be informed by the COMPANY and consent and accept the forthcoming processing of this personal data, for the needs of smooth and easy between the parties to the transaction, as well as as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation . Also, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is notified. Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders.

Otherwise the COMPANY undertakes not to disclose the details of the customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store under the P & P brand wigs and add-ons are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, promote goods and inform customers.

 

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics.

Must not use the online store with the P & P brand wigs and accessories for:

• sending, publishing, sending by e- mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or privacy of any person
• sending, publishing, sending by e- mail or transmitting in other ways any content that offends users’ morals, social values, minority , etc.
• posting, publishing, e- mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements)
• posting, publishing, e- mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any kind;
• send, publish, e- mail , or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any software or computer hardware
• intentional or unintentional violation of applicable law or regulations
• harassment of third parties in any way
• collect or store personal data about other users

 

Links to this website

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers , companies , etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.

 

Pricing policy

The online store of the COMPANY reserves the right to change prices without prior notice to the customer.

 

Modification – Order Cancellation by the Customer

The Customer can not modify the details of his order once he has completed the process of registering his order.

The Customer is entitled to cancel his order without any charge 24 hours from its registration. The Customer acknowledges, consents and explicitly accepts that, due to their nature, the Services provided by the COMPANY are considered, for the purposes of this paragraph only, as fully executed upon conclusion of the order unless it is canceled in accordance with these terms.

 

Cancellation of an order by the Company

The COMPANY may inform the User via email that his order may not be executed, in whole or in part, in the following cases or in other cases agreed with the customer:

a) Due to events of force majeure that hinder the execution of orders, such as strikes, terrorist acts, war, natural disasters, etc.

b) In case it finds that any of the items that the customer has ordered is not available.

In case of a defective product, the Company undertakes the replacement or repair of the product without any charge to the customer provided that the customer has immediately notified the Company, within the day of receipt, either by phone or by e-mail.

The customer can request the return of the ordered item, in case it does not concern a defective product, only in the following cases:

a) The customer informs the Company on the day of receipt and sends at his own expense the next day the product for change or return and

b) The product is in its original, complete, packaging and in its original condition. (Tabs accompanying the wigs must also not have been cut)

Products that in any way have undergone interventions after receipt at the discretion of the Company are not returned.

 

Collection and return of Items

The COMPANY will execute the order according to the availability of the ordered item and the customer will receive the items according to the terms set out in the confirmed order.

In case the Customer is not available at the designated address at the specified time of receipt, the COMPANY is not responsible.

Upon receipt of the items, the customer must check the receipt, as well as the more specific instructions for the items that are enclosed. In case a third party receives the Items on behalf of the customer, the customer declares that this person is authorized by him to receive. In case of any difference or discrepancy between, on the one hand, the content of the electronically submitted (and confirmed) order and, on the other hand, the delivery, the customer must notify it exclusively within the day of receipt.

 

Dispute Resolution

We would like to inform you that in the event of any dispute arising out of the transaction between us for the resolution of which you have sent us a relevant request but we are unable to reach a mutual agreement, you may contact the Electronic Dispute Resolution platform online. at webgate.ec.europa.eu/odr/ which is directly linked to the competent independent Authority “Consumer Advocate” ( //www.synigoroskatanaloti.gr ). On this platform you can submit a request for the resolution of the dispute so that our company can then be called by the competent Authority to the email address pandp @ otenet . gr

We also remind you that our Company recognizes in the context of good faith the advisory nature of the decisions of the Authority that will be addressed and is not committed to the enforceability of these decisions. In any case of non-conciliatory settlement of the dispute through the ADR platform, the civil courts are competent.